Low or no water flow
Share when the flow changed and whether any indicator lights are on.
Noticing a leak, low water flow, a filter alert or a power issue? Share the symptoms and request an inspection. Confirm your purifier type and service availability when booking.
Describe what you are seeing so the team can advise on the next step.
Share when the flow changed and whether any indicator lights are on.
Note where you see water and whether the leak is continuous or occasional.
Share the alert shown and your purifier make and model if available.
Describe the change and when it started. Do not drink water you suspect may be unsafe.
Tell us whether the purifier turns on and what the display or indicator shows.
Describe the sound and whether it happens during dispensing or at other times.
Tell us the purifier type, the issue and your location. Confirm the inspection fee and appointment availability. Approve any repair or filter replacement only after you understand the quote.
Share the make, model and any indicator or filter message.
Ask about inspection, replacement filters and labour before proceeding.
Complete the details below. Continue to the booking form to add your address and preferred appointment time.
Share your purifier make and model if available, the symptoms, any display message and your locality.
Use the request form or call/WhatsApp to confirm your area and an available appointment time.
Charges depend on the issue and any parts or filters needed. Confirm the inspection fee and ask for an estimate before approving work.
Use a safe alternative source while you arrange help. Do not open electrical parts or pressurized lines yourself.